Shipping Policy
Welcome to the Shipping Policy of Apex Dental Supply. We are committed to ensuring a seamless and efficient shipping process for all orders placed on our website.
For orders totaling $300.00 or more, we are pleased to offer free shipping to the 48 continental states. You can enjoy the convenience of having your products delivered right to your doorstep without any additional charges. There are no handling fees, or fuel surcharges added to your order. Simply place an order with a total value exceeding $300.00, and we will take care of the shipping costs.
We want to ensure reliable service and smooth transport, which is why we require a physical address for all deliveries. Currently, we are unable to ship to PO boxes.
Your satisfaction is our top priority, and we strive to process and ship your order as quickly as possible. Once your order is confirmed, you can expect your items to be shipped within 4 business days.
CANADA & AUSTRALIA: We use DAP (Delivered at Place): This method only covers shipping to the destination but not duties and taxes, which the buyer would need to pay upon arrival.
Effective 03/01/2025, Apex Dental Supply is updating its shipping policy to account for recent changes in tariffs on goods imported from China. These tariffs may impact pricing, shipping costs, and delivery times for certain products.
Key Updates:
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Potential Price Adjustments – Due to increased import duties, prices for some products sourced from China may be subject to change. We strive to maintain competitive pricing and will continue to assess the impact of these tariffs on our product catalog.
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Shipping Costs – Freight and shipping costs may fluctuate due to tariff-related surcharges. Customers may see adjusted shipping rates on applicable orders.
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Extended Delivery Times – Customs processing times may be affected, potentially leading to longer transit times for imported goods. We recommend placing orders in advance to mitigate delays.
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Product Availability – Some products may be temporarily out of stock or subject to limited availability due to supply chain disruptions. We will notify customers of any significant delays or substitutions.
What This Means for You:
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We are committed to transparency and will notify customers of any price or shipping changes before completing an order.
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Our team is working to source alternative suppliers and streamline logistics to minimize the impact of these tariffs.
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Customers with standing orders or bulk purchases may contact our support team for assistance in navigating these changes.
For any questions regarding your order or how these changes may affect your business, please reach out to our customer service team at support@apexdentalsupply.com or call 727-955-1145.
Thank you for your continued trust in Apex Dental Supply. We appreciate your business and will continue to provide high-quality products with the best service possible
