Privacy Policy

Effective Date: January 26, 2026

Apex Dental Supply LLC ("Apex," "we," "us," or "our") operates ApexDentalSupply.com (the "Website"), a Shopify-powered online dental supply marketplace. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our Website.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Personal Information

When you visit the Website, create an account, place an order, subscribe to communications, or contact us, we may collect:

Name
Billing and shipping address
Email address
Phone number
Professional or business information
Payment information (processed securely by third-party payment providers)

We do not store full credit card numbers on our servers.

B. Automatically Collected Information

When you browse the Website, we may automatically collect:

IP address
Browser type and device information
Pages visited and referring URLs
Date and time of access

This data helps us improve site functionality, performance, and security.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enable core Website functionality
Remember user preferences
Analyze Website traffic and performance
Support marketing and advertising efforts

You may disable cookies through your browser settings, though some features may not function properly.

2. How We Use Your Information

We use your information to:

Process orders and transactions
Communicate order confirmations, updates, and customer support responses
Send marketing emails or SMS messages (where permitted by law)
Improve Website functionality and user experience
Detect fraud and ensure security
Comply with legal and regulatory obligations

3. Email & SMS Communications

By providing your email address or phone number, you may opt in to receive:

Transactional messages (order confirmations, shipping updates)
Promotional emails
Marketing SMS messages

You may opt out at any time:

Emails: Click the "unsubscribe" link in any email
SMS: Reply STOP to any message

Message and data rates may apply. Consent is not a condition of purchase.

4. Shopify & Payment Processing

Our Website is hosted on Shopify, which provides the e-commerce platform allowing us to sell products and services.

Your data may be stored through Shopify’s data storage, databases, and applications. Shopify maintains industry-standard security measures to protect your information.

Payments are processed through Shopify Payments and/or other approved third-party payment processors. Apex does not control and is not responsible for the data practices of these providers.

5. Analytics & Advertising

We may use analytics and advertising tools such as:

Google Analytics
Meta (Facebook/Instagram) Pixel
Shopify analytics tools

These services collect information about how users interact with the Website. Data collected is used in aggregated form to improve marketing effectiveness and user experience.

You may opt out of certain targeted advertising through your browser settings or platform-specific tools.

6. Information Sharing & Disclosure

We may share your information with:

Shopify and technology service providers
Payment processors and fraud-prevention services
Shipping and fulfillment partners
Marketing and analytics providers
Legal or regulatory authorities when required by law

We do not sell your personal information.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Your Rights & Choices

Depending on your location, you may have the right to:

Access personal information we hold about you
Request corrections or updates
Request deletion of certain data
Opt out of marketing communications

Requests may be submitted using the contact information below.

10. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Florida Residents

Apex Dental Supply LLC is based in the State of Florida. Florida residents may contact us regarding questions about personal data practices using the contact information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Website with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Apex Dental Supply LLC
Email: support@apexdentalsupply.com
Website: ApexDentalSupply.com